These terms and conditions govern the use of services provided by MZL Recovery. By engaging our services, you agree to the following:
1. Services Provided
MZL Recovery offers:
Breakdown recovery
Vehicle transportation
Non-fault accident management
Claims handling via third-party partners
2. Service Availability
We aim to offer 24/7 coverage, but service availability may vary due to weather, traffic, or vehicle availability.
3. Payments
Unless stated otherwise, services must be paid in full upon completion. Accident recovery and claims services may be provided free of charge for non-fault claims.
4. Cancellation
Cancellations must be made as early as possible. Last-minute cancellations may be subject to a call-out fee.
5. Liability
We are not liable for delays due to unforeseen events (traffic, weather, etc.). We will take utmost care of your vehicle but are not responsible for pre-existing damage or mechanical issues.
6. Claims Management
For non-fault accidents, we work with a third-party claims company. You agree for your data to be passed to them for processing your claim.
7. Use of Website or Communication
By contacting us, you agree not to misuse our platform, engage in fraudulent claims, or provide false information.
8. Changes to Terms
MZL Recovery may update these terms at any time. Updated terms will be posted on our website.
9. Contact
If you have questions about these terms, contact:
📧 michael@mzlrecovery.co.uk
📞 07549325413
Johnstone, United Kingdom
