Privacy & Policy

At MZL Recovery, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect
We may collect the following information:

Name, contact number, email address
Vehicle registration and details
Accident-related details
Payment and billing information (if applicable)
Any communication between you and our team

2. How We Use Your Information
We use your data to:

Provide vehicle recovery and transportation services
Process non-fault accident claims
Communicate updates and support
Improve our services
Comply with legal obligations

3. Data Sharing
We may share your data with:

Claims management partners (for accident claims)
Third-party service providers (IT support, email, etc.)
Legal or governmental authorities if required by law
We will never sell or rent your data.

4. Data Storage & Protection
Your data is stored securely using encryption and access controls. We retain it only as long as necessary for legal and operational purposes.

5. Your Rights
You have the right to:

Access, update, or delete your data
Object to or restrict data processing
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

6. Contact
For questions or data access requests, contact:
📧 michael@mzlrecovery.co.uk
📞 07549325413